Shipping policy

SHIPPING POLICY

Shipping Coverage
We currently ship within the United States only. We do not offer international shipping at this time.

Processing & Handling Time
All orders are processed within 2-3 business days after confirmation. Orders are carefully packaged and prepared for shipment during this period. Processing time does not include weekends or holidays.

Shipping & Delivery Time
Once your order ships, delivery typically takes 8-12 business days via standard shipping within the United States. Total estimated time from order to delivery is approximately 10-15 calendar days.

Shipping Costs
We offer FREE standard shipping on all orders within the United States. There are no hidden fees or additional shipping charges at checkout.

Shipping Method
We ship using reliable domestic courier services including USPS, UPS, or FedEx. A tracking number will be provided via email once your order is dispatched.

Tracking Your Order
You will receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse. You can use this number to monitor your package in real-time on the carrier's website.

Delivery Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately with photos or proof. We will work with the carrier to resolve the issue and send a replacement if necessary.

Delays & Exceptions
While we strive to meet our delivery timelines, occasional delays may occur due to weather, carrier issues, or other unforeseen circumstances. We will notify you of any significant delays.

Contact Us
For shipping inquiries, contact us at:

Email: serenacooley841703@gmail.com

Support email: support@blotcha.com

Address: 197 Cartagena St, Camarillo, CA 93010, United States